Already have an HP account? How does HP install software and gather data? This thread is locked. It comes back unsuccessful. This is not an HP problem.

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The Virtual Agent is currently unavailable. This process can take several minutes depending on the number of warranties being checked.

HP 6980 printer will not install

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HP Deskjet Printer | HP® Customer Support

No software or drivers are available for this product with the selected operating system. Please make a different selection, or visit the product homepage.

Printed Update indicates that there is a driver update available. HP Deskjet Printer Troubleshooting http: However, serious problems might occur if you modify the registry incorrectly.


This product was designated to be returned to HP. CharlesBrigerman Replied on July 23, Prlnter sold without warranty: See your browser’s documentation for specific instructions. Select your operating system and version. Operating System – Windows 7, Windows 8, Windows 8. How satisfied are you with this response? Open download list I have not done a clean boot yet.

I get the installing hardware message, but I get a subsequent message that the install failed.

Windows Update will not update the driver on one system, and the driver on the system will not install hl. Then, you can restore the registry if a problem occurs.

HP Deskjet Specs – CNET

Asia Pacific and Oceania. Let HP identify any out-of-date or missing drivers and software How does HP use product data collected with this service?

CharlesBrigerman Created on July 18, Again, the driver installation software is corrupt printr this system and I’m looking for a way to correct it without reloading Windows. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically ;rinter this tool, to improve our products, solutions, services, and your experience as our customer.


Do let us know if you have any other queries pertaining to Windows in the future. A driver is not available from HP. HP is compiling your results. I did a diagnostic boot and also a selective boot with nothing checked not running. Tadasha Mishra Replied on July 29, Please try again shortly.

Let us know about the status of the issue. Thank you for your patience.